Q: How Can I trust your company?

Supewu: Superhouse is a Gold suppliers with over 10 years experience on ALIBABA.

In additional, our factory are Verified by BV, TUV, AWA(Australia windows Association),SAI GLOBAL every year.

Please link below For the Latest Manufacture verified reports. 

 

Q:Are you a Trading Company or a Manufacturer?

Superwu: We are 100% a real manufacturer and identified by TUV copmany and here is a VCR for your Ref 

 

Q: Do you win AS2047 Standard?

Superwu: Yes, we win AS2047 standard for our all doors & windows, and also we have AS2208 & UL & EN standard for glass, cause Australia, New Zealand, Canada are  our main markets.

 

Q: What is your manufacture time?

Superwu: 38-45 days depends upon deposit received and shop drawing siganture, as extrusion profile need 25 days to reach us.

 

Q: What is your MOQ order?

Superwu: USD30,000 min for the order value, if under, then we need charge extra USD800 for the color adjusting fee and machine running fee.

 

Q: Do you accept customized design and size?

Supewu: Yes, sure. The design and size all are according to customer customized choice.

 

Q: Do you offer size measurement service or installation service?

Supewu: Sorry we do not offer size measurement and installation service for small projects, as we are hard to win the working visa, but if the project big and we will find out the solution by recommend local team to offer size measurement and installation then. 

 

Q: What's the favorite payment terms?
Superwu: TT LC paypal west union one touch and available

 

Q: What is your color available?

Superwu: Color available from the colorbond or RAL or interpon or real color sample

 

Q:What's your generally packaging?

Supewu: with carton and protective film first and then put all windows on the iron steel pallets and the fix with airbag and keep it not moving in the container.

 

Q:Are you supplying standard sizes of windows?

Supewu: most are based on customized and no stock for standard size.

 

Q: What about your window systems ?

Supewu: We have standard system with SP100 design from Australia;

Super system with thermal break. 

Star system by cooperation to Reynares and SUCHO system and so on. 

 

Q:What kinds of hardware mostly?

Supewu: German brand; Australia Brand and china top brand, depends on customer choice.